Career fairs are fun because we love sharing what we do, and we hope to convince students (and their families!) that the work we do is good for our communities, the environment, and our bank accounts!  If you like a combination of outdoor and office work, these are the professions that have a balance.  You can find SHN at these career fairs:  the North Coast College and Career Fair (Eureka, CA); the Willits High School "Cool Jobs and Cold Treats Career Hour" (Willits, CA); the Santa Rosa Junior College Job Fair (Santa Rosa, CA); the Cal Poly Humboldt Engineering fair (Arcata, CA); and the Oregon Institute of Technology Job Fair (Klamath Falls, OR).

Our 4-page brochure can be downloaded here.

Thank you to our clients!  Earlier this year, we asked our clients to respond to a client satisfaction survey.  The survey was coordinated by PSMJ, a business management consulting firm that focuses on architecture and engineering firms nation-wide. The survey asked clients to rate SHN on helpfulness, responsiveness, quality, accuracy, schedule, budget, and scope and fees.  These ratings were so positive, that PSMJ gave SHN their Premier Award for Client Satisfaction!  We were one of ten firms awarded from across the country.   While we do enjoy the recognition, we were even more gratified by the client comments, and we learn just as much from constructive criticism as from praise.  

Another key performance indicator is the Net Promoter Score or NPS.  If you have ever been asked the question, "How likely are you to recommend this firm/product/service to a friend, family member, or colleague?" then you were responding to an NPS survey.  SHN's NPS score is 80, which shows that we can improve (a perfect score is 100).  NPS scores vary by industry, and for professional services consulting firms, a median NPS score is 48, with an upper quartile of 72, according to SurveyMonkey.  

We intend to continue our focus on excellent communication with clients, regulatory staff, and contractors, and staying on time and on budget.

Our surveying team is growing, with new and promoted Senior Surveyors leading the way.  Walter White, PLS, has taken on dual roles of Coos Bay Regional Principal and company-wide Surveying Principal.  He envisions gathering all our spatial-related services together, including surveying, drone work, and GIS.  Having coached many local sports teams, Walter is experienced in coaching and training, with the strategy of creating more surveying capacity by training existing and new survey staff.

SHN is pleased to announce that Tom Gallup, PLS has joined our survey team.  Tom’s most recent experience is in the public sector, and he too comes to SHN with a focus on coaching and growing our surveying crews.  Tom will lead our California surveying teams, while Walter leads our Oregon crews. 

After 23 years with SHN, Tom Herman, PLS has retired.  Tom started his own surveying business in 1983 and merged with SHN in 2002.  Tom is an active community member, volunteering with the Mendocino College Foundation, the Willits Rotary, the Little Lake Fire Protection District, and others.  Thanks Tom for all your efforts for SHN!

Anderson Engineering & Survey (AES) is proud to announce it has joined SHN, effective February 1, 2025, combining AES’s decades of expertise in engineering, surveying, geotechnical services, materials testing, and bridge inspection with SHN’s expanded resources and regional reach.  Clients of AES, now SHN Lakeview, can expect the same dedicated staff, office location, and commitment to completing projects as planned.  The founder of AES--Darryl Anderson, PE, PLS--will transition to a technical-focused role, allowing him to dedicate more time to client projects while SHN assumes management responsibilities.  “We are very excited that AES has joined SHN, allowing us to provide better service to our Eastern Oregon and California clients,” said Anders H. Rasmussen, PE, Senior Engineer in our Klamath Falls office.

SHN will be at the 2024 Cal Poly Humboldt Engineering Career Fair, having already attended similar events at CSU Chico, Oregon Institute of Technology, and the North Coast College and Career Fair.  While some think this is one of SHN's ways to give back to our profession, we derive benefits too, such as recruiting students and better understanding their career desires.  If you missed any of these events, you can download our general brochure here..

Chuck Swanson, Project Engineer in our Eureka civil engineering group, will attend the California Rural Water Association Expo in Lake Tahoe, CA.  Please stop by our table to pick up useful swag (not destined for the landfill!).  You can also download our general brochure here.